LANZA, M. Some reflections and considerations on e-government. Revista Centroamericana de Administración Pública, [S. l.], n. 44-45, p. 119–130, 2003. Disponível em: https://ojs.icap.ac.cr/index.php/RCAP/article/view/402. Acesso em: 20 may. 2024.