Experiences in quality management:

The case of the Directorate General of Civil Service, DGSC of Costa Rica

Authors

  • Bernal Robles Robles

Keywords:

QUALITY, COSTA RICA, PUBLIC ADMINISTRATION

Abstract

DESCRIBES THE INITIAL AND RECENT PROCESS OF INTRODUCING A QUALITY MANAGEMENT SYSTEM FOR THE DGSC AND HUMAN RESOURCES OF THE CIVIL SERVICE REGIME OF COSTA RICA, HIGHLIGHTING THE PROGRESS ACHIEVED AS OF 2008.

Published

2008-12-20

How to Cite

Robles Robles, B. (2008). Experiences in quality management: : The case of the Directorate General of Civil Service, DGSC of Costa Rica. Revista Centroamericana De Administración Pública, (54-55), 209–224. Retrieved from https://ojs.icap.ac.cr/index.php/RCAP/article/view/295

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