Quality management contributes to the modernization of public administration.

Authors

  • Yulessy Ogando

Keywords:

PUBLIC ADMINISTRATION, MODERNIZATION, QUALITY

Abstract

POINTS OUT THAT QUALITY MANAGEMENT IS CURRENTLY THE BEST APPROACH TO CONTRIBUTE TO THE MODERNIZATION OF PUBLIC ADMINISTRATIONS, REFERRING TO THE ISO 9000 STANDARD AND SOME OTHER MODELS, AS WELL AS TO THE EXPERIENCE IN THIS AREA IN THE DOMINICAN REPUBLIC.

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Published

2011-12-01

How to Cite

Ogando, Y. (2011). Quality management contributes to the modernization of public administration. Revista Centroamericana De Administración Pública, (60-61), 243–252. Retrieved from https://ojs.icap.ac.cr/index.php/RCAP/article/view/237

Issue

No. 60-61 (2011): Good Public Management Practices

Section

Artículos