Experiences of Quality Management in Health and Social Security in the Dominican Republic

Abstract

PRESENTS THREE DOCUMENTED EXPERIENCES IN THE IMPLEMENTATION OF QUALITY SYSTEMS IN THE FIELD OF PUBLIC ORGANIZATIONS, IDENTIFYING THEIR BENEFITS AND RECOGNITIONS, AS WELL AS THEIR PARTICIPATION IN THE NATIONAL QUALITY AWARD AND RECOGNITION OF PROMISING PRACTICES IN THE DOMINICAN CIVIL SERVICE: SEGURO NACIONAL DE SALUD, SeNaSa; TESORERÍA DE LA SEGURIDAD SOCIAL, TSS, AND THE REGIONAL GENERAL HOSPITAL DR. MARCELINO VÉLEZ SANTANA, MARVESA; AND THE HOSPITAL TRAUMATOLÓGICO Y QUIRÚRGICO "PROF. JUAN BOSCH".