Impulso a la calidad en la gestión pública costarricense: : La experiencia de la primera edición del Premio Nacional a la Calidad, Costa Rica 2010

Silvia Calderón Umaña; Leonardo Castellón Rodríguez

Boosting quality in Costa Rican public management:

The experience of the first edition of the National Quality Award, Costa Rica 2010

Authors

Silvia Calderón Umaña
Leonardo Castellón Rodríguez

Keywords:

PUBLIC ADMINISTRATION, QUALITY, AWARD

Abstract

DESCRIBES THE PROCESS OF IMPLEMENTATION AND INSTITUTIONALIZATION OF THE NATIONAL QUALITY AWARD AND PROMISING PRACTICES IN PUBLIC MANAGEMENT IN COSTA RICA, FIRST EDITION, 2010, PRESENTING THE RESULTS OBTAINED IN THIS PIONEERING EXPERIENCE.

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Published

2011-12-01

How to Cite

Calderón Umaña, S., & Castellón Rodríguez, L. (2011). Boosting quality in Costa Rican public management: : The experience of the first edition of the National Quality Award, Costa Rica 2010. Revista Centroamericana De Administración Pública, (60-61), 359–388. Retrieved from https://ojs.icap.ac.cr/index.php/RCAP/article/view/243