Boosting quality in Costa Rican public management:
The experience of the first edition of the National Quality Award, Costa Rica 2010
Keywords:
PUBLIC ADMINISTRATION, QUALITY, AWARDAbstract
DESCRIBES THE PROCESS OF IMPLEMENTATION AND INSTITUTIONALIZATION OF THE NATIONAL QUALITY AWARD AND PROMISING PRACTICES IN PUBLIC MANAGEMENT IN COSTA RICA, FIRST EDITION, 2010, PRESENTING THE RESULTS OBTAINED IN THIS PIONEERING EXPERIENCE.
Published
2011-12-01
How to Cite
Calderón Umaña, S., & Castellón Rodríguez, L. (2011). Boosting quality in Costa Rican public management: : The experience of the first edition of the National Quality Award, Costa Rica 2010. Revista Centroamericana De Administración Pública, (60-61), 359–388. Retrieved from https://ojs.icap.ac.cr/index.php/RCAP/article/view/243
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Section
Artículos