Quality in the Colombian public administration

Authors

  • María del Pilar Arango Viana

Keywords:

QUALITY, PUBLIC AMINISTRATION, COLOMBIA

Abstract

DESCRIBES THE EXPERIENCE OF INTRODUCING A QUALITY MANAGEMENT SYSTEM IN THE COLOMBIAN PUBLIC ADMINISTRATION, POINTING OUT ITS CHALLENGES AND SCOPE AND SUMMARIZING THE IMPLEMENTATION PROCESS IN THAT COUNTRY.

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Published

2008-12-20

How to Cite

Arango Viana, M. del P. (2008). Quality in the Colombian public administration. Revista Centroamericana De Administración Pública, (54-55), 203–208. Retrieved from https://ojs.icap.ac.cr/index.php/RCAP/article/view/294

Issue

No. 54-55 (2008): Professionalization of the Civil Service

Section

Artículos