Towards quality management in the Nicaraguan civil service

Authors

  • Humberto Miranda Rivas

Keywords:

PUBLIC ADMINISTRATION, QUALITY, NICARAGUA

Abstract

BASED ON THE CONCEPTUAL REVIEW OF QUALITY MANAGEMENT IN PUBLIC SERVICES, IT EXAMINES THE MAIN AUTHORS WHO HAVE DEFINED QUALITY, AS WELL AS THE CHARACTERISTICS AND DIMENSIONS OF PUBLIC SERVICES, IN ORDER TO TAKE UP THE THEORETICAL PROPOSALS IN THE IMPLEMENTATION OF QUALITY MANAGEMENT IN PUBLIC ADMINISTRATION, EXEMPLIFYING IT WITH THE MANAGEMENT OF EDUCATIONAL SERVICES IN NICARAGUA.

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Published

2010-12-20

How to Cite

Miranda Rivas, H. (2010). Towards quality management in the Nicaraguan civil service. Revista Centroamericana De Administración Pública, (58-59), 127–156. Retrieved from https://ojs.icap.ac.cr/index.php/RCAP/article/view/255

Issue

No. 58-59 (2010): Civil Service: Quality and Innovation in Public Administration

Section

Artículos

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