Quality management experiences in Costa Rica. The case of the Superintendence of Pensions, SUPEN.
Keywords:
PUBLIC ADMINISTRATION, QUALITY, AWARDAbstract
DOCUMENTS THE EXPERIENCE OF THE SUPERINTENDENCE OF PENSIONS, SUPEN, OF COSTA RICA CONCERNING THE IMPLEMENTATION OF A QUALITY MANAGEMENT SYSTEM, ALLOWING IT TO PARTICIPATE IN THE FIRST EDITION OF THE NATIONAL AWARD FOR QUALITY IN PUBLIC MANAGEMENT IN DECEMBER 2010, OBTAINING THE AFOREMENTIONED AWARD.
Published
2011-12-01
How to Cite
Ávila Valverde, M., & Méndez Zúñiga , A. (2011). Quality management experiences in Costa Rica. The case of the Superintendence of Pensions, SUPEN. Revista Centroamericana De Administración Pública, (60-61), 389–400. Retrieved from https://ojs.icap.ac.cr/index.php/RCAP/article/view/244
Issue
Section
Artículos
