Competency-based management models:
An opportunity for quality in public services
Keywords:
QUALITY, HUMAN RESOURCES, SKILLAbstract
THIS STUDY PRESENTS THE CONTRIBUTION OF COMPETENCY-BASED MANAGEMENT MODELS TO QUALITY IN PUBLIC SERVICES BY ANALYZING THE APPROACHES, THEORETICAL MODELS AND EXPERIENCES OF PUBLIC INSTITUTIONS COVERED BY THE COSTA RICAN CIVIL SERVICE REGIME.
Published
2010-12-20
How to Cite
Romero Valverde, M. G. (2010). Competency-based management models: : An opportunity for quality in public services. Revista Centroamericana De Administración Pública, (58-59), 81–126. Retrieved from https://ojs.icap.ac.cr/index.php/RCAP/article/view/254
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Artículos
